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Frequently Asked Questions (FAQs)

Frequently Asked Questions and Answers

FAQs

Airlines stop accepting cancellation or change requests 4 - 72 hours before departure of the flight depending on the airline. The airline fee is indicative based on an automated interpretation of the airline fare rules. Fursan does not guarantee the accuracy of this information. The change or cancellation fee may also vary based on fluctuations in currency conversion rates. For exact cancellation or change fee please call us at our customer care number.

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<paragraph>Are you dreaming of visiting the Park Güell  in Barcelona, or going to the Empire States building in New York? We can arrange these tickets on your behalf and ensure everything is confirmed for your trip. </paragraph>

<paragraph>Tell us what are you looking for, call us or WhatsApp us and we will support you in getting the right experience for you. </paragraph>

Activities

Additional information (optional)

<paragraph>Find your rental car easily with us. Whatever the reason is, moving from A to B, or renting the car of your dreams in your dream destination, we can make it happen. Dream first, Book it with us, Travel, and Enjoy riding a rental car.</paragraph>

<paragraph>Fursan works with electric vehicle companies as well to support sustainable tourism, but don’t worry if you are into American muscle cars we can also offer this experience.</paragraph>

Car rental

<paragraph>We operate charter flights on demand and ad hoc for you. </paragraph>

<paragraph>These are easy ways to travel and we will be sharing when a charter flight is scheduled, however, if you need to plan your own charter we can do that too. </paragraph>

<paragraph>Contact us and call us for this service. We are here to help. </paragraph>

Charter Flights 

<paragraph>When it comes to cruises we can support you in booking those whether it is in Saudi or abroad (Florida) we have it covered. </paragraph>

<paragraph>Share with us your travel plans and we will make those come true within your budget. </paragraph>

Cruise

{firstName} {lastName}, your request for the {productTitle} between {startDate} and {endDate} has been received and we are already working on it.Our team will be back to you shortly with the options as per your request and will connect to confirm your trip.Looking forward to providing you with more experiences.

Fill in your information and our agent will call back to book a product for you.

<paragraph>Just share with us your dream destination and holiday type and we will customize it for you. Call our team who will be able to find you things that are not yet on our site and that will be customized just for you.</paragraph>

<paragraph>Whether is climbing the Himalaya or resting an the beach in Marbella our travel Experience experts will help you to make it happen and booked and support you with all the requirements you might have. </paragraph>

Customized Holidays

<paragraph>Ready to embark in a new experience and willing to arrange a private jet with your family or friends? We can set this for you through our partnerships. We ensure your experience is all covered as well as the pick up and drop off at the airport in from where you are flying as a free service included. </paragraph>

<paragraph>Let us know your dates, number of people and we will provide you with the right quotes. </paragraph>

Private Jets

<paragraph>Are you going to go for the first time to the World Cup, or the F1 in Saudi, Bahrain or UAE or anyother place? Then we are here to ensure this is all booked and arranged on your behalf. </paragraph>

<paragraph>You only have to let us know your travel plans, type of accommodation and when would you like to travel and our team will support you in making all the arrangements. </paragraph>

Sport Events

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Travel more with us

<paragraph>If you are looking at how to get from the airport to the hotel, or the hotel to the airport, or even a friends house to the hotel, we can get it arranged for you seamlessly.</paragraph>

<paragraph>Contact us for your next transfer and we will be able to support you with the booking and confirmation. You tell us which type of car you want, standard, executive, luxury or limo and we will organize it for you </paragraph>

Transfer

<paragraph>Looking at travelling soon and you don’t have a VISA for that country? We help you obtain your VISA fast and seamlessly while you sit in the comfort of your home we do all the arrangements for you. </paragraph>

VISA

Dear {firstName} {lastName}, your request for cancellation of the booking {packageTitle} has been received by our expert team and they will be in contact soon.

Hello {firstName} {lastName}! Please specify the number of passengers for your package tour.

{firstName} {lastName}, your request for the package {packageTitle} between {startDate} and {endDate} has been received and we are already working on it.Our team will be back to you shortly with the options as per your request and will connect to confirm your trip.Looking forward to providing you with more experiences.

Fill in your information and our agent will call back to book a package for you.

International travel may be restricted to the concerned countries. Please check the latest information about the conditions required for travel from the official and authorized sources.

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Quotation for the Package Booking #{bookingReferenceId} will be send to customer {customerName} via email: {email}

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 {bookingRefNumber} to Package Booking #{bookingRefId}.

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Cancellation policy is based on Time zone in Saudi Arabia

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You selected refundable terms with your booking, so if you are unable to attend your booking due to unforeseen circumstances and can provide evidence as listed in the 

You will need your reference number {bookingReferenceId} to apply for your refund 

For any other refund enquiries, please contact our customer service team at 